Refund Policy
Refund Policy for Glam By Hania
Effective Date: 19-September-2024
At Glam By Hania, we strive to ensure that you are completely satisfied with your purchase. However, if you are not entirely happy with your order, we’re here to help. Please read our refund policy carefully.
1. Returns
You have 3 to 4 working days from the date of receipt to initiate a return. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
2. Non-Returnable Conditions
Certain items are non-returnable, including but not limited to:
- Opened or used cosmetics and beauty products
- Broken Jewellery, hair accessories or any article
- Items that you have ordered by yourself but you didn’t like them.
- You Ordered them by mistake
- You have ordered twice.
- You wanted to cancel your order because of family or peer pressure.
3. Refund Process
To request a refund, please follow these steps:
- Contact us at [Insert Email] to initiate the return process. Please provide your order number and reason for the return.
- We will send you a return shipping label and instructions.
- Pack the item securely, including all original packaging, and ship it back to us.
- Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund.
4. Refunds
If your return is approved, we will process your refund to the original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
5. Exchanges
If you need to exchange an item for the same item or a different one, please contact us at [Insert Email] for assistance.
6. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [insert number of days, e.g., 7 days] of receipt. We will provide instructions for returning the item and will cover the return shipping costs.
8. Changes to This Policy
We may update our Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about our refund policy, please contact us at: